Product Designer, Message Orchestration

Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do.

We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact.

Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results.

And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.

We are looking for a Product Designer who cares deeply about customers and distills complex problems into thoughtful, beautiful, holistic experiences. You’ll join the Message Orchestration team on a mission to help ecommerce businesses seamlessly plan, target, and deliver marketing messages across channels. Without overwhelming their audience or their workload. Whether it’s a one-time campaign or an advanced automation, we help merchants reach the right person, at the right time, with the right message. Our goal is to blur the line between campaigns and automations - removing complexity and giving merchants smarter, unified controls for orchestrating their messages. The Message Orchestration team is responsible for:

Campaigns – Empowering merchants to create, schedule, and optimize multichannel promotional messages. With features like time zone optimization, omnichannel campaign, and A/B testing, we ensure one-time messages perform as expected and drive results.

Automations – Equipping merchants with flexible tools to build workflows that respond to customer behavior in real time. From abandoned carts to complex, branching journeys, our goal is to eliminate busywork and drive more sales.